Royal Brunei Airlines Launches New Internet Booking Engine with Technology Partner Amadeus

Royal Brunei Airlines (“RBA”), the national carrier of Brunei Darussalam, on Nov 25th, launched their New Generation Technology Suite with the implementation of the Amadeus Altea Customer Management Solution and Amadeus e-Retail Internet booking engine. The launching at The Empire Hotel and Country Club was officiated by Pehin Orang Kaya Hamzah Pahlawan Dato Seri Setia Awg Hj Abdullah bin Begawan Mudim Dato Paduka Hj Bakar, Minister of Communications.

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[ More pictures from the Royal Brunei Airlines event | Read also: ProjekBrunei.com ]

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Mr John Chapman, Vice President of Amadeus Asia Pacific (Airline Group) poses with members of the sketch team from RBA at The Empire Hotel’s Indera Samudra Grand Hall following a successful final rehearsal.

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Real RBA flight attendants with Imperial Stormtroopers guarding the entrance of the Grand Hall
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An event where great minds from the travel and tourism industry get together.
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Love the patterns of the Indera Samudra Grand Hall of the Empire Hotel and Country Club.
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Arrival of the Guest of Honour and accompanied by RBA’s Deputy Chairman, Mr Dermot Mannion, is YB Pehin Orang Kaya Hamzah Pahlawan Dato Seri Setia Dato Paduka Awg Hj Abdullah, Minister of Communications.
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RBA’s Deputy Chairman, Mr Dermot Mannion introduces Mr John Chapman, Vice President, Airline Group of Amadeus Asia Pacific to the Guest of Honour.
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In his speech, RBA Deputy Chariman Mr Dermot Mannion said the technology will facilitate a smooth booking process for customers on an open-all-hours 24/7 basis.

[ Royal Brunei Airlines to launch new features-rich ticketing system: The Brunei Times ]

Our new internet booking engine features include a more attractive and user-friendly interface, clear fare options, detailed booking display with price breakdown, a currency converter, weather forecast of selected destination, and many other features that will please the most discerning of travellers … These new features will greatly enhance RBA’s website to meet the expectation of increasingly Internet-savvy travelling public, “the so-called Social Media Generation”. — Mr Dermot Mannion

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“Minister of Communications, Pehin Orang Kaya Hamzah Pahlawan Dato Seri Setia Awg Hj Abdullah hailed RBA’s innovative approach in enhancing its services through the development of ICT and its commitment to meet the ever-evolving changes in the travel industry.” — Borneo Bulletin 26 Nov 2011

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Shortly after speech by Yang Berhormat, Minister of Communications officially launches the IBE event with a palm gesture over the screen of an Apple iPad.
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A sketch demonstrating the efficiency of the new booking system against the legacy system.
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Mr John Chapman, Vice President, Airline Group, Amadeus Asia Pacific presents the Amadeus Altea Customer Management Solution to guests and members of the media.

[ RBA adopts Amadeus’ complete next-generation IT portfolio to underpin new commercial strategy ]

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[ Congratulations to the Top 10 Royal Skies Gold Members: Group Photo ]

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Mr Dermot Mannion (R) of RBA presents a token of appreciation to Mr John Chapman of Amadeus
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Guest of Honour, the Minister of Communications receives a token of appreciation from RBA, a gold-coated Airbus Engine fan blade (High Pressure Compressor Blade, Airbus Engine Model Iae V2500 – A5)

[ More pictures from the Royal Brunei Airlines event | read also: ProjekBrunei.com ]

Behind the scenes moments …

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About Royal Brunei Airlines
Established on 18 November 1974, Royal Brunei Airlines  has been operating as the National Carrier for Brunei Darussalam for 37 years. As an added convenience to its passengers, the airline has codeshare and interline agreements allowing passengers to co-ordinate flights for seamless travel to a wider choice of destinations. The Sultanate of Brunei itself is located in the green heart of Borneo and is known as ‘The Abode of Peace’ for its tranquillity and hospitality. Royal Brunei Airlines embodies the very same values, in every flight it makes and to every destination, becoming the Gateway to Borneo and beyond.
Follow Royal Brunei Airlines: Facebook | Twitter

About Amadeus
Amadeus is a leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry. Customer groups include travel providers, travel sellers and travel buyers. The group operates a transaction-based business model and processed more than 850 million billable travel transactions in 2010. Follow Amadeus: Blog | Facebook | Twitter

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